[Press Release] Delta, Korean Air celebrate 5 years of trans-Pacific Joint Venture
Delta, Korean Air celebrate 5
years of trans-Pacific Joint Venture
In Summary The partnership has improved
customer experience, enhanced its combined network and benefited more than 7
million customers since launching in May 2018. Delta and Korean Air rapidly
grew connecting passengers over ICN to 2,000 per day each way, an increase of
more than 40% in five years despite the COVID-19 pandemic. Delta Air Lines and Korean Air
are celebrating the fifth anniversary of the leading joint venture between the
U.S. and Asia, a partnership that continues to grow traffic through the
region’s premier connecting hub at Incheon International airport. The partnership has improved
customer experience, enhanced its combined network and benefited more than 7
million customers since launching in May 2018. Delta and Korean Air rapidly
grew connecting passengers over ICN to 2,000 per day each way, an increase of
more than 40% in five years despite the COVID-19 pandemic. Today, Delta and Korean Air
offer 18 peak day departures between Seoul-Incheon and the U.S., connecting
more than 290 destinations in the Americas and over 80 destinations in Asia in
44 countries. “We are proud of how we
achieved the leading position in the trans-Pacific together with Korean Air the
past five years, which is all thanks to the dedication of our people,” said
Peter Carter, Delta’s Executive Vice President - External Affairs. “We are also
excited for how this best-in-class joint venture will continue to deliver for
our customers, our business partners and our employees for many more years to
come." Throughout their partnership,
Delta and Korean Air have worked closely to develop comprehensive and aligned
products and services to ensure a seamless, consistent and industry-leading
customer experience, including: - Introduced new Minneapolis and
Boston to Incheon service.- Launched seamless check-in
powered by SkyTeam technology that enables digital check-in via both Delta and
Korean Air’s apps or websites.- Aligned baggage allowances,
priority boarding for corporate customers.- Offered reciprocal benefits on
Delta’s SkyMiles and Korean Air’s SKYPASS.- Reduced connecting time with
convenient flight schedules. Throughout this year, Delta and
Korean Air will run multiple campaigns and events to celebrate the joint
venture’s anniversary under a new fifth anniversary logo. On June 1, over 200 employees
and partners of the joint venture held a celebration in Seoul to commemorate
the important milestone of the partnership. "Through our five-year
partnership, we have delivered exceptional convenience and services to our
customers who fly with us across the Pacific and beyond," said Keehong
Woo, President of Korean Air. "We are excited to continue bringing our
customers the ultimate travel experience, as we keep evolving and strengthening
our joint venture going forward.” Source:
https://news.delta.com/delta-korean-air-celebrate-5-years-trans-pacific-joint-venture
2023.06.02
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