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Hyundai Motor set to open advanced service center in
Gyeonggi Province
The Korea Times - Hyundai Motor Co. said Tuesday it will
open a new vehicle service center in Gyeonggi Province this week, featuring
automated maintenance systems to improve service efficiency and diagnostic
capabilities.
The Suwon Hi-Tech Center, located in Yongin, just south of
Seoul, spans 51,497 square meters of total floor space across two basement
levels and five above-ground floors.
The company held an opening ceremony at the facility one
day ahead of its official launch Wednesday.
The center is Hyundai Motor's first to showcase a smart
mobility-based automated maintenance system, designed to improve servicing
efficiency and reduce customer waiting times.
To automate parts logistics, the facility deploys
autonomous mobile robots, guided vehicles and case robots, while an unmanned
vehicle lift system transports vehicles to maintenance bays.
Hyundai's remote diagnosis service platform analyzes
vehicle data before customers arrive, enabling technicians to prepare for
repairs in advance.
The center also strengthens Hyundai's data-driven
diagnostic capabilities, operating data and noise, vibration and harshness
analysis lab to identify vehicle defects as well as a joint quality analysis
center for real-time collaboration with the company's research and development
center and headquarters.
During the opening ceremony, Hyundai Motor Group Vice
Chairman Jang Jae-hoon said the company will strengthen customer service and
roll out a new vehicle lineup this year to boost sales amid concerns over weak
domestic demand.
"This year, we have a strong new model cycle with
vehicles such as the Grandeur and Avante, so we remain competitive compared
with our rivals," Jang told reporters at the center. "The effect of
attracting customers with new models will continue for the next several
years."
Hyundai Motor launched the facelifted flagship sedan
Grandeur last month and recently unveiled the fully redesigned compact sedan
Avante.
Hyundai's domestic sales totaled 292,836 vehicles in the
January-May period, down 11.7 percent from a year earlier. In April, Hyundai
was outsold by its affiliate Kia for the first time in the domestic market.
