2023.10.13
LG CNS launches generative AI platform for enterprise customers
By Baek Byung-yeul,
The Korea Times - LG CNS launched DAP GenAI, a generative AI service platform
for enterprise customers, to help maximize work efficiency in a secure
environment, the company said Thursday.
The company said
business customers can freely use DAP GenAI by simply installing it on their
own servers, cloud or other infrastructure.
As the platform
utilizes only internal information assets such as documents and databases held
by the companies and allows enterprises to apply various security filters,
customers are safe from experiencing AI hallucinations that create distorted
content and security issues, LG CNS said.
Customers can choose
from four large language models (LLMs) ― OpenAI's ChatGPT, Anthropic's Claude,
Google's PaLM2 and LG AI Research's EXAONE. LG CNS said it is considering
adding other LLMs in addition to the four models.
Through the
platform, customers can create simple AI services such as document
summarization and categorization, as well as services in more complex areas
such as product recommendations and data-driven report creation.
The company
emphasized its platform is easy for businesses to use.
“If a financial
company wants to develop an AI service that recommends insurance products for
consumers, it only needs to set up the company's customer information database,
prompts to search for suitable products and LLMs to make recommendations and
answers,” LG CNS said.
LG CNS plans to
continue enhancing DAP GenAI so that enterprise customers can select and
utilize the best LLM for their services depending on their business conditions.
"We have
integrated our generative AI technology capabilities and launched the platform
that is easy for customers to use. We will continue to lead the way in helping
our customers transform their businesses with source technologies such as
generative AI,” said Park Sang-kyun, head of LG CNS' data analytics & AI
division.
Source: https://www.koreatimes.co.kr/www/tech/2023/10/133_361009.html